Responsible gambling

Responsible Gaming at North Bay Casino

At North Bay Casino, we are committed to providing a safe and enjoyable gaming experience for all our players. We understand that problem gambling can affect anyone, regardless of their background or circumstances.

What is Problem Gambling?

Problem gambling, also known as compulsive or pathological gambling, is an addictive behavior characterized by a persistent and uncontrollable urge to gamble despite its negative consequences on one's life. If you find yourself spending more time and money on gaming than you intended, or if your relationships with family and friends are suffering due to your gaming habits, it may be a sign that you need help.

Responsible Gaming Tools

We take responsible gaming seriously at North Bay Casino. That is why we provide a range of tools and resources designed to help our players maintain control over their gaming activities:

• Deposit Limits: Set limits on the amount you can deposit into your account.
• Loss Limits: Limit the losses you incur in any given session.
• Wagering Caps: Restrict the total amount that may be wagered per day or week.
• Time-Outs: Temporarily suspend your access to our website and games for a specified period of time.

Self-Exclusion

If you feel that you need more support, we offer permanent self-exclusion from all North Bay Casino platforms. This means that you will not be able to log in or play on any of our sites until such time as you wish to rejoin us voluntarily.

Support Organizations

We have partnered with several organizations dedicated to helping individuals affected by problem gambling. If you suspect that your gaming habits are becoming a concern, please refer to the resources below for assistance:

• Gamblers Anonymous (GA): A 12-step program for those struggling with compulsive gambling.
• Problem Gambling Hotline: Call or chat with trained counselors who can offer guidance and support.

Canada-Specific Resources

For players in Canada, we recommend reaching out to the following resources for further assistance:

• The Problem Gambling Helpline (1-800-GAMBLER): Confidential phone service offering counseling, treatment referrals, and more.
• E-Curves: Online assessments and support tools designed specifically for Canadians struggling with problem gambling.

Maintaining a Healthy Relationship with Gaming

Gambling can be an entertaining and rewarding hobby when enjoyed responsibly. However, it's essential to strike a balance between gaming and other aspects of your life, including relationships, work, and personal well-being. Consider implementing the following guidelines to maintain a healthy relationship with gaming:

• Set boundaries: Establish clear limits on how much time you spend playing games.
• Prioritize responsibilities: Ensure that commitments such as work, school, or family obligations come first.
• Communicate openly: Discuss any concerns about your gaming habits with friends and loved ones.

Additional Support

If you need further guidance or support to maintain a healthy relationship with gaming, don't hesitate to contact our customer support team. We are dedicated to providing a safe and enjoyable gaming experience for all our players, while also promoting responsible gaming practices throughout the industry.